Welcome to Docsure! These Terms of Use ("Terms" or the "Agreement") form a legal agreement between you and Docsure, Inc. ("Docsure," "we," "our," or "us"). By using our websites, applications, and related services (collectively, the "Services"), you agree to these Terms. If you don’t agree, please do not use our Services.
The Services include but are not limited to: digital scheduling tools, provider directories, AI-powered features, and any other service offered or maintained by Docsure. Some features may have their own additional terms, which you’ll see before you use those specific features.
By using Docsure, you confirm that you are legally authorized to enter into this agreement. If you’re using Docsure on behalf of another person (such as a dependent or client), you confirm that you’re authorized to act on their behalf.
Docsure gives you a limited, personal, non-transferable, and revocable license to use the Services as permitted under these Terms.
Content provided via the Services—including provider profiles, appointment availability, and AI features—is informational only. While some content may come from licensed healthcare professionals, Docsure does not provide medical care or advice.
Docsure is not a healthcare provider. Any content accessed through Docsure—including through our AI services, help center, blog, social media, or email—is for general informational purposes. It should never be used as a substitute for professional medical advice or treatment.
If you are experiencing a medical emergency, please contact 911 or your nearest emergency provider immediately.
Using Docsure does not create a provider-patient relationship. This applies even if you access provider content or use tools like Docsure’s AI assistant. Docsure is a technology platform—not a referral service—and we do not endorse or recommend any particular healthcare provider, procedure, or treatment.
We do not control the actions, availability, or quality of any provider listed on our platform and are not liable for missed or canceled appointments or the outcomes of any medical services you receive.
You are solely responsible for choosing a provider that fits your needs. We don’t guarantee their accuracy, availability, or quality.
Search results on Docsure are influenced by your input, such as location, insurance, or specialty, and may also be impacted by provider availability, user feedback, or other criteria. Some providers may pay us fees to appear in search results.
Docsure is intended as a helpful tool for consumers and providers, not a source of medical advice. Content about healthcare services, insurance coverage, AI-generated information, or provider profiles is provided “as-is” and may not always be current or accurate. We make no guarantees about the completeness or reliability of such content.
You agree to use Docsure responsibly, verify any critical information independently, and understand that your use is at your own risk.
Some Docsure features use artificial intelligence to generate responses or suggestions. These AI tools are provided for convenience and should not be relied upon for medical, legal, or financial decisions. AI-generated content may contain inaccuracies or errors.
Docsure disclaims any liability for harm caused by reliance on AI responses. If in doubt, consult a qualified professional.
You may choose to share health-related information with Docsure, such as when scheduling an appointment or filling out intake forms. By doing so, you authorize Docsure to transmit that information to the applicable provider.
Make sure the information you provide is accurate, complete, and authorized. You may need to confirm or correct it with the provider during your appointment.
We may update these Terms from time to time to reflect changes in law, technology, or our Services. If changes are material, we’ll do our best to notify you (e.g., via email or in-app notification). Continued use of Docsure means you accept the updated Terms.
If you don’t agree with the new Terms, you may stop using the Services.
If you have questions or feedback about these Terms, feel free to reach out to us.
These Terms are designed to protect both you and Docsure. Please use our Services thoughtfully and let us know how we can make them better.
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